Carpet Re-stretching and Repair

I am forever being asked by customers, “Why is my carpet buckling?”, “Was it not properly installed?”, or “I paid for an upgrade, so why did I not get what I paid for?”.  Poor installation or carpet quality is not always a factor in the reason carpet is buckling especially when purchased from a reputable retail store or designer.  Another factor might be the temperature.  If it is cold, and the carpet isn’t warmed up, it will be more difficult to stretch.  When it acclimates to the warmth of the house, it will relax.  Foot traffic and age of the carpet also affect it.

My involvement in the carpet industry goes back 35 years and the carpet that is being manufactured today is more difficult to install because the stiffness of the backing and latex.  When the carpet is installed the backing is stiff and hard.  Over time the latex softens and relaxes which causes buckling.  Clene Start has a technique using a carpet stretcher that will assist the carpet to be moved back.

We can also repair your carpet after seams have come apart; cleaning solutions have bleached the carpet, or scratching.  If there is no extra carpet that can be used, we can remove some carpet from the back of the closet.

 

 

 

 

 

What to do when Santa Spills the Milk

Every year at this time we expect to get calls because Santa has spilled his glass of milk on the family room carpet.  So here we go.

Spilled milk will start to stink very quickly if it is not taken care of, and if left to dry it can smell for days.  If it is still wet, cover with paper towels, stepping on them until you wick up as much milk as possible.  Then pour water on the milk spot and use rags or towels, stepping on them, to remove the water and milk.  (This may have to be done several times.  The ideal thing is to use a wet vac.)  After you have removed as much moisture as possible, spray Clene Start’s CleneR on spill, brush in, and then cover with towels or rags.  Set something heavy on them and allow to dry.  If all the milk was not removed there could be a dark spot show up in a few days.  If this happens, mist  CleneR  onto stain, brush into carpet, allow to dry and then vacuum.

This process also works even if old Dad has spilled the milk!

 

While at a business meeting I made mention of Clene Start’s Oriental Rug Spa, which drew laughter and questions.  Some asked, “Just what kind of treatment would our rugs expect to receive?”  Well I am glad that you asked.  Let me tell you about what we do to ensure your rugs are well maintained here at Clene Start.  First, we inspect the rug to determine the weave; (hand knotted or machine made) and the materials in the rug.  Even if the rug is wool, it can still have cotton and silk woven throughout the fabric.  The next step is to remove the dry soil.  The rug is then submerged into the spa bath where it is thoroughly cleaned by agitation then flex rolled to open up the fibers and to allow even the smallest particles of dirt and soil to be released.  The spa bath is also where any urine or bacteria that might be present, will be released and removed.  We have even decontaminated rugs from raw sewage.  The rugs are then rinsed until the water runs clean enough to drink.  After a thorough rinsing the rugs are dried and groomed, moth proofed (because moths are wools worst enemy), and protected for future stain resistance.  The rugs are then returned to you and placed back in your home.  This is a quick simplified version of what takes place at our rug spa. The cleaning procedure will be repeated as many times as necessary for stain removal and visual appearance.  We do not have any flashing signs out in front of our spa, but if you allow Clene Start to take care of your rugs, we will help you keep your rugs for a lifetime!

Hey, we want you to love your rugs for a long time!

 

Wet or Dry Carpet Cleaning-That is the question!

Written by Johnny Loggins, Owner of Clene Start- A Carpet Cleaning Company.  Johnny has been in the floor care industry for over 30 years.  He has researched, reviewed, and tested many different methods and products for efficiency.

There has been a long standing debate in the carpet cleaning industry on what process works best.  We at Clene Start have the ability and know how to properly determine which process will work best for your carpet.  Depending on the circumstances, one cleaning process is not superior to the other; it’s just different.   Each carpet cleaning technique has advantages and disadvantages that should be considered.

The Hot Water Extraction method is pretty much like what your washing machine does.  For example, when you do your laundry, the first thing you might do is empty pockets, shake off any loose dirt, apply a pre-wash treatment like Shout or Spray ‘n’ Wash and agitate or rub the fabric together with your hands, then wash the clothes.  The washing machine agitates, spins and rinses the clothes and then they are ready for drying.  The Hot water extraction process is exactly like this.  Clene Start uses a soap-free cleaning agent so that there is never any residue left in the carpet.

The dry carpet cleaning methods are a little more complicated in that there are several of them.  Let’s talk about the difference.

The first cleaning process may use a white type of powder that looks like Carpet Fresh sprinkled on the carpet then vacuumed out.  Although this can remove some dirt, it is not effective for stain removal.

The Host system, which started out using corncobs, now uses a ground up synthetic material soaked in solvent & soap.  This product is sprinkled on the carpet, agitated in, and vacuumed out.

The next method is a dry shampoo lathered into the carpet, using carbonated water similar to a soda fountain.

Another method uses an orange-extract solvent mixed with a surfactant or soap.  This is applied to the carpet with a buffer and allowed to dry.  In theory, most of these types of chemicals would be vacuumed out later.  Soap, shampoo, or any dry absorbent powders will remain and will always have the ability to attract dirt even drying.

Clene Start’s Dry Encapsulation uses the latest technology to produce a much superior job.  We remove the dirt with a dry vacuum; apply encapsulating material agitating it into the fibers. All of the dirt and soil are encapsulated and it can no longer adhere to the carpet.  The encapsulating material dries to a crystal clear and then it is removed by the next vacuuming.   The carpet will be dry in as little as 30 minutes to an hour.  Of course, if you have any questions, please feel free to give us a call at Clene Start!

Clene Start can be reached at 770.887.3085